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Providing Those Little Extras

It is often the little things that make the biggest difference. An individual’s attitude and feelings about his or her employer might be based on what supervisors consider to be minor things, but they are significant to employees. We all have pet peeves or things that really bug us. Employees will generally let you know what these perceived inequities are if you pay attention and really listen. Often, it is not the big things such as raises or promotions that cause workers to resent their employers, but rather smaller issues. Pay attention to what your people say is bothering them; they might be sending out subtle signals regarding what it will take to keep them in the organization.

Here are some helpful tips: ...

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