About the Authors

Angie Tang is currently the Head of Retail Management Section and senior lecturer at the School of Business, Singapore Polytechnic.

A highly sought-after seminar speaker locally and abroad, Angie is a key speaker at numerous retail workshops organised by various shopping centres management and retail companies. She also serves as an adjunct lecturer with the Retail Academy of Singapore, associate trainer with the Service Quality Centre as well as lead consultant-cum-trainer at the Retail Promotion Centre. Angie is also a renowned trainer and speaker in the overseas retail industry including Malaysia and China.

Angie has extensive consultancy experience especially in advising the small-and-medium-sized retailers on strategic ...

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