COMMONLY USED ACRONYMS

ATL Above the line media (e.g. TV)
BTL Below the line media (e.g. POS materials)
CLM Customer lifetime management
CLV Customer lifetime value
CMO Chief marketing officer
CPM Cost per mille
CRM Customer relationship management
ERP Enterprise resource planning
GRP Gross rating points
KPI Key performance indicator
LCC Low-cost countries
LoMEX Local marketing excellence
MMM Marketing mix modeling
OMEX Online marketing excellence
OTT Over the top video
P&L Profit and loss
PL Private label
POS Point of sale
RCQ Reach–cost–quality
RFP Request for proposals
RFQ Request for quotes
ROI Return on investment
TRS Total return to shareholders
TVC Television commercial

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