CHAPTER 9

Disaster Governance—Dealing with an Earthquake

Colleen Rigby

University of Waikato, Hamilton, New Zealand

Lindsay Fortune

Mental Health & Addictions, First Do No Harm Auckland, Northern Regional Sector, New Zealand

Abstract

Organizations operating in environments where natural disasters occur need to take account of governance issues when dealing with a crisis, particularly when the organization, staff, and its clients may all be affected. One organization, Pathways, which offers mental-health services, has reviewed its disaster governance during the February 2011 Christchurch earthquake. Feedback has been examined thematically in terms of strategic intention (including business continuity), human resources issues (including deployment ...

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