ACKNOWLEDGMENTS
Every effort to reach out to those with whom we disagree brings us all closer together, and this book could not have been written without the extraordinary courage and dedication of mediators and conflict resolvers who have joined us for over thirty years in improving our understanding of how to move from impasse to resolution in deeply entrenched conflicts, and how to create successful workplace collaborations.
We thank all of you for your unfailing support, your honest feedback, and your deep understanding.
We also thank the many courageous leaders who have joined us in experimenting, discovering, implementing, and improving the ideas we present here. It is only because of their courage and willingness to try something new that ...
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