Case Study

Most industry observers have long believed that residential broadband is largely a high-income, urban phenomenon. There is relatively little buildout of cable, xDSL, or even wireless local loop solutions for the inner cities or rural towns. This paucity has created discussions of the nature of universal service and whether it applies to broadband services as well as traditional voice services.

But despite the problems of rolling out service to rural America, there are exceptions. An interesting case in point is in Glasgow, Kentucky, population 14,000, located on the Kentucky-Tennessee border in the foothills of the Appalachian Mountains. The case of Glasgow offers lessons and presents an important policy question.

In 1985, the municipal ...

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