Publisher: Paul BogerEditor-in-Chief: Amy NeidlingerExecutive Editor: Jeanne Glasser LevineDevelopment Editor: Natasha WolmersEditorial Assistant: Kristen WattersonCover Designer: Alan ClementsManaging Editor: Kristy HartSenior Project Editor: Betsy GratnerCopy Editor: Cheri ClarkProofreader: Laura HernandezIndexer: Lisa StumpfSenior Compositor: Gloria SchurickManufacturing Buyer: Dan Uhrig
© 2016 by European Decision Sciences InstitutePublished by Pearson Education, Inc.Old Tappan, New Jersey 07675
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