Focal Press

An imprint of Butterworth-Heinemann

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A division of Reed Educational and Professional Publishing Ltd

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First published as Production Research: An Introduction, 1998

Second edition 2002

© Reed Educational and Professional Publishing Ltd 2002

All rights reserved. No part of this publication may be reproduced in any material form (including photocopying or storing in any medium by electronic means and whether or not transiently or incidentally to some other use of this publication) without the written permission of ...

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