CHAPTER2
Management’sResponsibility inIdentifying theProblem
“All problems become smaller if you don’tdodge them but confront them.”
—Admiral William F. Halsey, U.S. Navy Fleet Admiral, World War II
All afflictions, from everyday ailments to addictions, have one thing in common—if people choose to ignore them, they remain untreated. Therefore, before you start any process you must admit there is a problem. Without admitting a problem exists and committing to resolve it, the problem will continue. It may morph and manifest itself in a new way, but it still exists.
The same is true for red projects. Before recovering any project, the proper authority, ideally the steering committee, must declare the project in trouble and commit to fixing it. This ...
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