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Reliability, Maintainability, and Supportability: Best Practices for Systems Engineers

Book Description

Focuses on the core systems engineering tasks of writing, managing, and tracking requirements for reliability, maintainability, and supportability that are most likely to satisfy customers and lead to success for suppliers

This book helps systems engineers lead the development of systems and services whose reliability, maintainability, and supportability meet and exceed the expectations of their customers and promote success and profit for their suppliers. This book is organized into three major parts: reliability, maintainability, and supportability engineering. Within each part, there is material on requirements development, quantitative modelling, statistical analysis, and best practices in each of these areas. Heavy emphasis is placed on correct use of language. The author discusses the use of various sustainability engineering methods and techniques in crafting requirements that are focused on the customers' needs, unambiguous, easily understood by the requirements' stakeholders, and verifiable. Part of each major division of the book is devoted to statistical analyses needed to determine when requirements are being met by systems operating in customer environments. To further support systems engineers in writing, analyzing, and interpreting sustainability requirements, this book also

  • Contains "Language Tips" to help systems engineers learn the different languages spoken by specialists and non-specialists in the sustainability disciplines

  • Provides exercises in each chapter, allowing the reader to try out some of the ideas and procedures presented in the chapter

  • Delivers end-of-chapter summaries of the current reliability, maintainability, and supportability engineering best practices for systems engineers

  • Reliability, Maintainability, and Supportability is a reference for systems engineers and graduate students hoping to learn how to effectively determine and develop appropriate requirements so that designers may fulfil the intent of the customer.

    Table of Contents

    1. Cover
    2. Title page
    3. Foreword
      1. PURPOSE AND RATIONALE
      2. GOALS
      3. ORGANIZATION OF THIS BOOK
    4. Acknowledgments
    5. Part I: Reliability Engineering
      1. 1 Systems Engineering and the Sustainability Disciplines
        1. 1.1 PURPOSE OF THIS BOOK
        2. 1.2 GOALS
        3. 1.3 SCOPE
        4. 1.4 AUDIENCE
        5. 1.5 GETTING STARTED
        6. 1.6 KEY SUCCESS FACTORS FOR SYSTEMS ENGINEERS IN RELIABILITY, MAINTAINABILITY, AND SUPPORTABILITY ENGINEERING
        7. 1.7 ORGANIZING A COURSE USING THIS BOOK
        8. 1.8 CHAPTER SUMMARY
        9. REFERENCES
      2. 2 Reliability Requirements
        1. 2.1 WHAT TO EXPECT FROM THIS CHAPTER
        2. 2.2 RELIABILITY FOR SYSTEMS ENGINEERS
        3. 2.3 RELIABILITY, MAINTAINABILITY, AND SUPPORTABILITY ARE MUTUALLY REINFORCING
        4. 2.4 THE STRUCTURE OF RELIABILITY REQUIREMENTS
        5. 2.5 EXAMPLES OF RELIABILITY REQUIREMENTS
        6. 2.6 INTERPRETATION OF RELIABILITY REQUIREMENTS
        7. 2.7 SOME ADDITIONAL FIGURES OF MERIT
        8. 2.8 CURRENT BEST PRACTICES IN DEVELOPING RELIABILITY REQUIREMENTS
        9. 2.9 CHAPTER SUMMARY
        10. 2.10 EXERCISES
        11. REFERENCES
      3. 3 Reliability Modeling for Systems Engineers
        1. 3.1 WHAT TO EXPECT FROM THIS CHAPTER
        2. 3.2 INTRODUCTION
        3. 3.3 RELIABILITY EFFECTIVENESS CRITERIA AND FIGURES OF MERIT FOR NONMAINTAINED UNITS
        4. 3.4 ENSEMBLES OF NONMAINTAINED COMPONENTS
        5. 3.5 RELIABILITY MODELING BEST PRACTICES FOR SYSTEMS ENGINEERS
        6. 3.6 CHAPTER SUMMARY
        7. 3.7 EXERCISES
        8. REFERENCES
      4. 4 Reliability Modeling for Systems Engineers
        1. 4.1 WHAT TO EXPECT FROM THIS CHAPTER
        2. 4.2 INTRODUCTION
        3. 4.3 RELIABILITY EFFECTIVENESS CRITERIA AND FIGURES OF MERIT FOR MAINTAINED SYSTEMS
        4. 4.4 MAINTAINED SYSTEM RELIABILITY MODELS
        5. 4.5 STABILITY OF RELIABILITY MODELS
        6. 4.6 SOFTWARE RESOURCES
        7. 4.7 RELIABILITY MODELING BEST PRACTICES FOR SYSTEMS ENGINEERS
        8. 4.8 CHAPTER SUMMARY
        9. 4.9 EXERCISES
        10. REFERENCES
      5. 5 Comparing Predicted and Realized Reliability with Requirements
        1. 5.1 WHAT TO EXPECT FROM THIS CHAPTER
        2. 5.2 INTRODUCTION
        3. 5.3 EFFECTIVENESS CRITERIA, FIGURES OF MERIT, METRICS, AND PREDICTIONS
        4. 5.4 STATISTICAL COMPARISON OVERVIEW
        5. 5.5 STATISTICAL COMPARISON TECHNIQUES
        6. 5.6 FAILURE REPORTING AND CORRECTIVE ACTION SYSTEM
        7. 5.7 RELIABILITY TESTING
        8. 5.8 BEST PRACTICES IN RELIABILITY REQUIREMENTS COMPARISONS
        9. 5.9 CHAPTER SUMMARY
        10. 5.10 EXERCISES
        11. REFERENCES
      6. 6 Design for Reliability
        1. 6.1 WHAT TO EXPECT FROM THIS CHAPTER
        2. 6.2 INTRODUCTION
        3. 6.3 TECHNIQUES FOR RELIABILITY ASSESSMENT
        4. 6.4 THE DESIGN FOR RELIABILITY PROCESS
        5. 6.5 HARDWARE DESIGN FOR RELIABILITY
        6. 6.6 QUALITATIVE DESIGN FOR RELIABILITY TECHNIQUES
        7. 6.7 DESIGN FOR RELIABILITY FOR SOFTWARE PRODUCTS
        8. 6.8 ROBUST DESIGN
        9. 6.9 DESIGN FOR RELIABILITY BEST PRACTICES FOR SYSTEMS ENGINEERS
        10. 6.10 SOFTWARE RESOURCES
        11. 6.11 CHAPTER SUMMARY
        12. 6.12 EXERCISES
        13. REFERENCES
      7. 7 Reliability Engineering for High-Consequence Systems
        1. 7.1 WHAT TO EXPECT FROM THIS CHAPTER
        2. 7.2 DEFINITION AND EXAMPLES OF HIGH-CONSEQUENCE SYSTEMS
        3. 7.3 RELIABILITY REQUIREMENTS FOR HIGH-CONSEQUENCE SYSTEMS
        4. 7.4 STRATEGIES FOR MEETING RELIABILITY REQUIREMENTS IN HIGH-CONSEQUENCE SYSTEMS
        5. 7.5 CURRENT BEST PRACTICES IN RELIABILITY ENGINEERING FOR HIGH-CONSEQUENCE SYSTEMS
        6. 7.6 CHAPTER SUMMARY
        7. 7.7 EXERCISES
        8. REFERENCES
      8. 8 Reliability Engineering for Services
        1. 8.1 WHAT TO EXPECT FROM THIS CHAPTER
        2. 8.2 INTRODUCTION
        3. 8.3 SERVICE FUNCTIONAL DECOMPOSITION
        4. 8.4 SERVICE FAILURE MODES AND FAILURE MECHANISMS
        5. 8.5 SERVICE RELIABILITY REQUIREMENTS
        6. 8.6 SERVICE-LEVEL AGREEMENTS
        7. 8.7 SDI RELIABILITY REQUIREMENTS
        8. 8.8 DESIGN FOR RELIABILITY TECHNIQUES FOR SERVICES
        9. 8.9 CURRENT BEST PRACTICES IN SERVICE RELIABILITY ENGINEERING
        10. 8.10 CHAPTER SUMMARY
        11. 8.11 EXERCISES
        12. REFERENCES
      9. 9 Reliability Engineering for the Software Component of Systems and Services
        1. 9.1 WHAT TO EXPECT FROM THIS CHAPTER
        2. 9.2 INTRODUCTION
        3. 9.3 RELIABILITY REQUIREMENTS FOR THE SOFTWARE COMPONENT OF SYSTEMS AND SERVICES
        4. 9.4 RELIABILITY MODELING FOR SOFTWARE
        5. 9.5 SOFTWARE FAILURE MODES AND FAILURE MECHANISMS
        6. 9.6 DESIGN FOR RELIABILITY IN SOFTWARE
        7. 9.7 CURRENT BEST PRACTICES IN RELIABILITY ENGINEERING FOR SOFTWARE
        8. 9.8 CHAPTER SUMMARY
        9. 9.9 EXERCISES
        10. REFERENCES
    6. Part II: Maintainability Engineering
      1. 10 Maintainability Requirements
        1. 10.1 WHAT TO EXPECT FROM THIS CHAPTER
        2. 10.2 MAINTAINABILITY FOR SYSTEMS ENGINEERS
        3. 10.3 MAINTAINABILITY EFFECTIVENESS CRITERIA AND FIGURES OF MERIT
        4. 10.4 EXAMPLES OF MAINTAINABILITY REQUIREMENTS
        5. 10.5 MAINTAINABILITY MODELING
        6. 10.6 INTERPRETING AND VERIFYING MAINTAINABILITY REQUIREMENTS
        7. 10.7 MAINTAINABILITY ENGINEERING FOR HIGH-CONSEQUENCE SYSTEMS
        8. 10.8 CURRENT BEST PRACTICES IN MAINTAINABILITY REQUIREMENTS DEVELOPMENT
        9. 10.9 CHAPTER SUMMARY
        10. 10.10 EXERCISES
        11. REFERENCES
      2. 11 Design for Maintainability
        1. 11.1 WHAT TO EXPECT FROM THIS CHAPTER
        2. 11.2 SYSTEM OR SERVICE MAINTENANCE CONCEPT
        3. 11.3 MAINTAINABILITY ASSESSMENT
        4. 11.4 DESIGN FOR MAINTAINABILITY TECHNIQUES
        5. 11.5 CURRENT BEST PRACTICES IN DESIGN FOR MAINTAINABILITY
        6. 11.6 CHAPTER SUMMARY
        7. 11.7 EXERCISES
        8. REFERENCES
    7. Part III: Supportability Engineering
      1. 12 Support Requirements
        1. 12.1 WHAT TO EXPECT FROM THIS CHAPTER
        2. 12.2 SUPPORTABILITY FOR SYSTEMS ENGINEERS
        3. 12.3 SYSTEM OR SERVICE SUPPORT CONCEPT
        4. 12.4 SUPPORT EFFECTIVENESS CRITERIA AND FIGURES OF MERIT
        5. 12.5 EXAMPLES OF SUPPORT REQUIREMENTS
        6. 12.6 INTERPRETING AND VERIFYING SUPPORT REQUIREMENTS
        7. 12.7 SUPPORTABILITY ENGINEERING FOR HIGH-CONSEQUENCE SYSTEMS
        8. 12.8 CURRENT BEST PRACTICES IN SUPPORT REQUIREMENTS DEVELOPMENT
        9. 12.9 CHAPTER SUMMARY
        10. 12.10 EXERCISES
        11. REFERENCES
      2. 13 Design for Supportability
        1. 13.1 WHAT TO EXPECT FROM THIS CHAPTER
        2. 13.2 SUPPORTABILITY ASSESSMENT
        3. 13.3 IMPLEMENTATION OF FACTORS PROMOTING SUPPORTABILITY
        4. 13.4 QUANTITATIVE DESIGN FOR SUPPORTABILITY TECHNIQUES
        5. 13.5 CURRENT BEST PRACTICES IN DESIGN FOR SUPPORTABILITY
        6. 13.6 CHAPTER SUMMARY
        7. 13.7 EXERCISES
        8. REFERENCES
    8. Index
    9. Wiley Series in Systems Engineering and Management
    10. End User License Agreement