Chapter 11Security

Poor security practices can damage your organization and many others. Your company may suffer direct losses from fraud or extortion. That damage gets multiplied by the cost of remediation, customer compensation, regulatory fines, and lost reputation. Individuals will lose their jobs, up to and including the CEO.[50] In 2017, the “WannaCry” ransomware affected more than 70 countries. It hit office computers, subway displays, and hospitals. The UK’s National Health Service got hit particularly hard, causing X-ray sessions to be canceled, stroke centers to close, and surgeries to be postponed. It put lives at risk.[51]

In an epic game of one-upmanship, Equifax revealed in 2017 that 145.5 million US consumers’ identities had ...

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