Chapter 9

Achieving Quality in Customer-Configurable Products

Martin Große-Rhode; Robert Hilbrich; Stefan Mann; Stephan Weißleder    Fraunhofer Institute for Open Communication Systems, Berlin, Germany

Abstract

Customers of products that include or are determined by software today expect the product to be individually configurable. At the same time high quality and short delivery times are expected. As a consequence, the producer of the software must be able to develop systems that can be easily configured according to the customer’s needs in such a way that each individually configured system satisfies all quality requirements. Especially in the case of high numbers of possible configurations, it is obvious that it is not feasible to construct ...

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