Appendix E

Guidelines for Expat Managers

  • Begin with an attitude of respect for the local culture and demonstrate this respect by actively working to understand the country you are operating in.
  • Listen and actively learn. Be open-minded. Avoid stereotyping the local situations, even if you have had negative experiences in the past.
  • Be flexible on details, but stand firm on values and basic principles.
  • Practice authoritative—not authoritarian—leadership. Build legitimacy.
  • Use the company's global culture to build a strong local company culture. Use the operating principles from the company's core document to gain local traction.
  • Build confidence and capability among local managers step by step.
  • Play your own game. Don't get sidetracked if local ...

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