PART TWO
The Structural Frame
A frame, as explained in Chapter Two, is a coherent set of ideas forming a prism or lens that enables you to see and understand more clearly what goes on from day to day. In Part Two, we embark on the first stage of a tour of four different ways of making sense of life at work—or anywhere else. Each frame is presented in three chapters: one that introduces the basic concepts and two that focus on key applications and extensions. We begin with one of the oldest and most popular ways of thinking about organizations, ...
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