This excerpt is courtesy of the Computer History Museum, “Oral History of Watts Humphrey,” 20091
1 Interview conducted by Grady Booch. Available online at the Computer History Museum: http://www.computerhistory.org/collections/accession/102702107.
Peter Drucker, the famed writer, professor, and management consultant, wrote extensively about knowledge work and knowledge workers. He made a point that I think is enormously perceptive: You can’t manage knowledge workers. They have to manage themselves.
What’s astounding to me is, one, that’s a terribly perceptive point, and two, no one has picked up on it anywhere. Everywhere you turn someone says, “Sure, that’s true. They’ve got to ...