ABOUT THE AUTHOR
ANDREW MILLER works with world-class organizations to maximize profitability and performance. As a leading expert in operational excellence, he integrates strategies around driving innovation and collaboration; improving customer acquisition, on-boarding, and retention; aligning strategy and execution; attracting, hiring, and retaining top people; and optimizing speed.
His clients include the Bank of Nova Scotia, McKesson Canada, 3M Canada, Mount Sinai Hospital, Agnico-Eagle Mines, Women’s College Hospital, the Hospital for Sick Children, the Centre for Addiction and Mental Health, and many other world-class institutions.
Andrew has published more than 200 articles, numerous position papers, and three books. His blog, From Chaos ...
Get Redefining Operational Excellence now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
