Chapter 10. Working with Voice Mail and Administrative Assistants

This chapter brings our prospecting and business development strategy full circle. Chapters 7 and 8 discussed what to do when you reach the person you were intending to reach and get the appointment. Chapter 9 talked about overcoming objections—what to do when you reach the person you were intending to reach and do not get the appointment. This chapter outlines a strategy that will allow you to work with both voice mail and administrative assistants. You will learn techniques you can use when you do not reach the person you were intending to reach when you made the call.

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