Getting the Appointment
Clearly, the first possibility—speaking to the person you were trying to reach and getting the appointment—is the easiest and the preferred outcome. Your basic script, detailed in Chapter 7, will work quite well here. In summary, you reach the person you were targeting and get the appointment.
In this instance, a confirmation e-mail or letter sent on the day or the day after you make the appointment would be a nice supplement to your call, and calling a day in advance to confirm the appointment would also be a good idea.
A sample confirmation e-mail has been included in Figure 8-2 for your reference.
| June 2, 20XX |
| Mr. Robert Jones Director of Administration NYT International 15 South ... |
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