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recrEAtion: Realizing the Extraordinary Contribution of Your Enterprise Architects by Chris Potts

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Back in New York City, USA

Lucy wanted to know what the Hard Rock Café in Tokyo was like. I told her it was the same, but different, all over again. It was interesting to think that, all the way from Toronto to Tokyo, while each restaurant reflected something different about the community and building in which it was placed, there was also a great deal of familiarity in the experience. How do they do that? What’s the secret? Lucy also said that she thought the people who ran that business were very entrepreneurial. It was intriguing to watch how, over time and around the world, they closed some restaurants and opened others.

I asked Lucy how she ...

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