References

ARMA Code of Professional Responsibility. 2011 Available online at, (accessed March 2011). www.arma.org/about/overview/ethics.cfm

Bailey, S.Managing the Crowd: Rethinking Records Management for the Web 2.0 World. London: Facet Publishing, 2008.

Bastian, J. Community Archives: The Shaping of Memory. London: Facet Publishing; 2009.

BBC. Building Public Value: Renewing the BBC for a Digital World. London: British Broadcasting Corporation; 2004.

Benington, J., Moore, M. Public Value: Theory and Practice. London: Palgrave Macmillan; 2010.

Bessant, J., et al. Beyond Light Bulbs and Pipelines: Leading and Nurturing Innovation in the Public Sector. Sunningdale: National School of Government/Sunningdale Institute; 2010.

Bland, T., ...

Get Records Management and Knowledge Mobilisation now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.