Preface

This book began as a conversation. Specifically, it originated from the countless passionate discussions I have had with mentees, new instructional designers, and other colleagues on the topic of learning and development.

Over the course of a decade, I have been fortunate enough to work with many people new to this industry. Almost every one of them goes through a sort of “culture shock” as they try to cram their academic view of training into a real world project. I have spent so many hours comforting peers as they try to sort through a derailed project, unhappy customers, and ineffective training programs. The underlying issues usually track back to a difficulty anticipating time, cost, and quality constraints on a project. And it’s ...

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