What Lessons We Learned
There was no one single thing that made this work, but a combination of small things reinforced each other. Kanban helped show the team where the problems existed (or didn’t exist). How we fixed the problems was up to us.
The information was cheap. All we had to do was put a Kanban board on the wall and start using it. Nothing else had to change. We kept the ticket tracking system, the project structure, and the teams. As soon as we identified a problem, we fixed it. We didn’t worry about trying to put in the best process as long as what we did was good enough.
Our implementation of Scrum was certainly less than perfect, but let’s look at what we didn’t do. We didn’t go back and order more of the same medicine that we ...
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