How We Got Started
It began with two managers observing how Kanban was used in software development to visualize and track work across multiple teams. This inspired them to take a Kanban training class to see if Kanban could be helpful for them. On the train home back from the class, they sketched their first Kanban system and agreed that it would help them get an overview of the work they were handling and to work together as a team instead of being on their own.
I was invited to facilitate a kickoff workshop on Kanban for the change management team. Because we wanted to start with the challenges and get the team’s perspective, we began with a small retrospective meeting. We asked each team member and manager to list the top three challenges ...
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