How We Got Started

After clarifying and agreeing on why change was needed, it was time to take the first steps. It’s always tricky figuring out how to get started. We approached this challenge by selling our ideas to the people involved. Obviously, one of the ideas was to start using Kanban to visualize end-to-end flow.

We invited the people and the teams involved and presented our findings and reasons and the four or five changes we wanted to try out. We then asked for feedback to see which ones they might consider trying out. We did this by presenting the ideas one by one and asking people to thumb vote if they felt ready to try out the idea.

Thumb voting is a very simple decision-making technique and helps teams jump into action:

  • Thumb ...

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