About the Authors

Patti P. Phillips, PhD, is president and CEO of ROI Institute Inc., the leading source of ROI competency building, implementation support, networking, and research. She helps organizations implement the ROI Methodology in more than 60 countries. Patti serves as principal research fellow for The Conference Board, a board member of the Center for Talent Reporting, and 2015 ATD CPLP Certification Institute Fellow. Patti also serves on the faculty of the UN System Staff College in Turin, Italy, and the University of Southern Mississippi’s PhD in human capital development program. Her work has been featured on CNBC and EuroNews, and ...

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