Chapter 4. Real Teams

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Without great people in our organizations, we will never be able to build great products.

Leadership must focus on creating an environment where teams can thrive and focus on excellence with few restrictions placed on their creativity as they seek to build the most innovative products. This approach will result in the greatest degree of customer delight.

How do we enable teams most effectively? How can we break the habits of command-and-control leadership? What is most important to the teams and individuals?

This chapter explores how we can help mature the larger complex adaptive system of organization by maturing the smaller ...

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