A Common Scenario

The project you have been working on is now just a few weeks away from the launch date, and your head is swimming with details. You have been working 14-hour days for the past month, but you still feel like you do not have a firm grasp of the details or exactly what everyone is working on. You do not want to ask the developers for a progress report because you can tell they are weary of your questions and no longer speak to you in any sort of civilized manner. They communicate only in irritated nods and grunts that could not in any way be characterized as cordial—and that's if they bother to acknowledge you at all. When the business owner is not whining about a feature that had to be cut from the build, he is whining about another ...

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