Real Web Project Management: Case Studies and Best Practices from the Trenches

Summary

Depending on your role, background, and expertise, you may be called upon to shape the product by providing creative input into the requirements documentation. While this can be a satisfying part of the job, you will be most effective if you can act as a humble facilitator. Use your active listening skills to draw the project requirements out of stakeholders and encourage the experts on your team to describe their vision of the solution. If you are fortunate, your organization may employ a technical writer to do the heavy lifting, but ultimately the project documentation is your best safeguard against the risks that lie ahead. Consequently, you should undertake an intense, personal involvement in their creation and dissemination. The ...