Real Web Project Management: Case Studies and Best Practices from the Trenches

Summary

Communication gets to the very core of what you do on a day-to-day basis. It's great to know a lot about building Web sites and the attendant technology and design, but if you cannot speak about the details in any kind of coherent and easily understandable manner, you are in trouble. Communication is composed of much more than just speech. The effective communicator will use all the available communication tools at his disposal to get his message across. These include writing, body language, listening, tone of voice, and even dress.

Because you are at the very center of the project and the majority of the information will be flowing through you, you need to know how to translate and relay messages effectively. For instance, the technical ...