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CHAPTER 6The Maintenance Challenge

Protecting and Sustaining What Is Essential during Hard Times

Not all leadership work is about change. Sometimes the challenge is to hold things together—to protect essential resources, maintain core values, and keep the enterprise from falling apart. This is the objective of leadership for a maintenance challenge. To illustrate a maintenance challenge, consider the following scenario.

SCENARIO

Imagine you are CEO of one of the world’s leading makers of semiconductors. Your company is based in San Francisco to take advantage of the abundant talent in the area and to be close to suppliers. The company has 2,650 employees and annual revenues of more than $1 billion. The year is 2001, and the change in the ...

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