O'Reilly logo

Real Leaders by Lily Cheng, Peter Cheng

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

CHAPTER 17: HUMAN RESOURCES AND PERFORMANCE MANAGEMENT

What is often not obvious to onlookers is an organisation’s style of managing its employees’ performance appraisals. Performance management is a critical process through which a high quality workforce is nurtured and can help the organisation maximise its use of human resources to maintain market competitiveness.

WHAT IS PERFORMANCE MANAGEMENT?

Performance management is a key human resource activity to ensure that organisation members are contributing to the goals of the company. The process of performance management involves identifying what the job scope is, what the Key Result Areas (KRAs) are and how they can be measured according to the Key Performance Indicators (KPIs). In a broader ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required