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Real Leaders by Lily Cheng, Peter Cheng

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CHAPTER 4: COMPASSION

COMPASSION: This is the leader’s ability to exercise care and concern by putting oneself in the shoes of others. It is the ability to sympathize with followers in their predicaments and providing the needed support to see them through.

A leader has many avenues for learning, but those that should always be remembered are lessons from the heart. Also known as the ‘affective domain’, it is understood that things of the heart can affect all other areas of our lives, from professional performance and outcomes to even our health. Was there a time when you were going through some serious emotional issues? How did they affect your work? Some of us are good at compartmentalising and can lock them away until after work hours, but ...

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