ACKNOWLEDGMENTS

Anyone who has written a business book knows that it’s a team effort. The team that contributed to this book includes a lot of people, and we are grateful to them all.

We are enormously indebted to the executives who contributed their time and insights to this book, including (in no particular order) Randy Spratt, John Hammergren, Gonpo Tsering, Dieter Schlosser, Ken Venner, Guido Sacchi, Sam Coursen, Doug Busch, Joe Antonellis, Kevin Vasconi, Rebecca Rhoads, Karl Wachs, Kumud Kalia, Marv Adams, Al-Noor Ramji, Larry Bonfante, Kamal Bherwani, Emily Ashworth, Jim Barrington, Larry Loh, Butch Leonardson, Trey Lewis, John Petrey, and Cara Schnaper. Without those contributions, there would be nothing to write about. We are especially ...

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