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Real Business of IT: How CIOs Create and Communicate Value by George Westerman, Richard Hunter

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Show Value for Money

The waste of money cures itself, for soon there is no more to waste.

—M. W. Harrison

ONE OF THE BEST CIOs we know shared a story of his first CIO assignment. He had painstakingly prepared a presentation for the senior team describing how IT could be more strategic to the company. He was arguing that IT could create efficiencies and synergies that would pay off in new competitive advantages for the company. All it would take was for the company to restructure its old systems and processes, and to give him a “seat at the table”for its strategic conversations.

About five minutes into the presentation, he saw that the audience ...

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