THREEEnergizing People: Employee Engagement

What we mean by employee engagementThree techniques for engaging employeesGenerating participation through force-field analysisOne leader’s experience

People are one of the four elements in our alignment model. We have already explained how employees must understand company strategy, know how their day-to-day activities contribute to its success, and have a clear line of sight to customers. Strategy implementation is in their hands. This explanation, however, misses an essential aspect of people in our model. A colleague of ours put it to us this way: “Alignment of the two axes makes sense. It’s logical. But there’s something missing.” After a bit of discussion he put his finger on the missing element: ...

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