Further Reading
JAD is a complex, well-defined process, and a full description of how to do it takes much more than one chapter. If you don't have access to a trained facilitator, the first book below is a good place to start.
Wood, Jane, and Denise Silver. Joint Application Development, 2d Ed. New York: John Wiley & Sons, 1995. This book thoroughly explores the many variations of JAD and describes how to become a JAD facilitator. It's well-written and loaded with practical suggestions.
August, Judy. Joint Application Design. Englewood Cliffs, N.J.: Yourdon Press, 1991. This is a well-organized, easily readable discussion of JAD that focuses on the way JAD has been done at IBM. It maps out each of the JAD steps and contains much practical advice, ...
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