Rule 6: The Level of Help You Get Is Inversely Proportional to Your Delay in Asking
In our discussions with senior business executives, we found one project manager behavior that annoyed them more than any other. This was the tendency for project managers and other intermediate managers to avoid or slow down the escalation of bad news. This typically results in the executive sponsor being placed in a reactive position of fixing up the mess rather than a proactive position of taking action to avoid the mess in the first place.
With one of our clients, we were reviewing a high-profile and very expensive project being undertaken in an outsourced relationship. Our client, the consulting company developing the software, had a project manager who had ...
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