QuickBooks 2013 For Dummies

Correcting Mistakes in Customer Payments Entries

You can correct mistakes that you make in entering customer payments in basically the same way that you correct mistakes that you make in entering cash sales.

First, you display the window you used to enter the transaction. In the case of customer payments, click the Customer Center icon and select the customer you need. You see a list of that customer’s transactions on the right side. Double-click the payment transaction you want to change, and the original payments screen appears. And then you make your changes. Then you click Save & Close. Pretty straightforward, right?

If you already recorded a deposit that includes the payment you want to delete or edit, you need to delete the deposit before you can delete or edit the payment.