INDEX

A

à façon 85

achat 17, 72, 74, 77, 78, 81, 96, 102, 110, 111, 120, 123, 134, 166, 192

affiliation 121, 126, 143

B

business plan 9, 29, 38, 40, 42, 211, 220

business process 33, 34, 47, 54, 215, 221

Business Rules 64

business rules 36, 54, 169, 170, 203, 215, 220

C

clientèle 13, 16, 17, 20, 22, 23, 25, 27, 30, 31, 32, 33, 38, 41, 47, 49, 51, 53, 58, 60, 61, 63, 65, 67, 68, 71, 72, 80, 82, 85, 102, 105, 116, 119, 125, 128, 134, 138, 139, 142, 145, 146, 152, 159, 164, 214, 216 168, 171, 173, 175, 178, 181, 187, 191, 205, 214, 216

commerce 7, 13, 21, 73, 80, 104, 126, 202

communauté 37, 136, 137, 144, 156, 181

comptoir 61, 81, 83, 86, 117, 139

consommateur 21, 59, 70, 92, 96, 148

crowdsourcing 160

D

distribution 20, 22, 23, 24, 31, 34,

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