Chapter 6
Success of Projects Is Often Judged by the Processes They Incubate
In many cases, if not most, processes are born of successful projects. As such, many companies determine project success as a function of processes they create. This is particularly accurate in industrial, manufacturing, and construction settings.
Typically listed as Key Performance Indicators (KPIs), these metrics were based on several factors. For organizations engaged in information technology (IT) projects, these metrics typically involved personnel utilization rates. Many companies implementing large software and hardware conversions tracked personnel utilization because of the large amount of consultants involved. Utilization rates are usually expressed in terms ...
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