Index

A, C, D

access (3rd generationcellular/radio technology)(CDMA)

customer experiencemanagement (CEM)

code division multiplecommunication serviceproviders (CSP)

content delivery network (CDN)

context IFs

deep packet inspection (DPI)

E, G, H, I

experience

graphical user interface (GUI)

human IFs

human visual system (HVS)

infinitesimal (objective) QoE

influence factor (IF)

instantaneous QoE

integral (subjective/objective)QoE

internet service provider (ISP)

IP network monitoring forquality of service intelligentsupport (IPNQSIS)

L, M,N

local area network (LAN)

long-term (subjective/objective)QoE

mean opinion score (MOS)

mean squared error (MSE)

moving picture experts group(MPEG)

network elements (NE)

network management system(NMS)

next generation network (NGN)

O,Q

objective quality assessment

over the top (OTT)

quality of experience (QoE)

quality of experience estimatorsin networks (QuEEN)

quality of service (QoS)

quality

S,V,W

service (or applicative) session

service level agreements (SLA)

set top box (STB)

simple network managementprotocol (SNMP)

subjective quality assessment

system IFs

video on demand (VoD)

video quality experts group(VQEG)

video quality metric (VQM)

working group (WG)

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