List of figures

1.1 Structure of investigations and remediations 13
2.1 Template of Ishikawa diagram 41
2.2 All candidates for root cause 42
2.3 Disaggregation of a major element 42
2.4 Remaining candidates for root cause 45
2.5 Constituent elements of packaging and labeling 45
2.6 Program logic model of cleaning and sanitizing program 49
4.1 Introductory material of an SOP 87
4.2 Actions and responsibilities 88
4.3 Notice of event (NoE) and deviation investigation 89
4.4 Approvals and version history of an SOP 91
4.5 Room XXX: cleaning and sanitizing schedules 94
4.6 Room XXX: cleaning and sanitizing logs 95
4.7 Cleaning and sanitizing SOP 97
II.1 The two remediation processes 105
5.1 The ADDIE model 111

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