Why Digital Transformation Needs a Heart
If used unwisely, digital forces could transform businesses in ways that will have negative long-term implications for both companies and workers.
Three technology-driven forces are transforming the nature of management. Automation is making it more and more possible for companies to do work without humans involved. Data-driven management supplements intuition and experience with data and experimentation. Resource fluidity matches tasks to the people who can best perform them, whether inside or outside the organization.
Taken together, these three forces are helping leaders rethink the way work is organized and managed. Tasks that were previously considered the sole ...
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