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Public Information Management and E-Government

Book Description

Recently, the public sector has given an increasing amount of national and international attention to electronic government systems. Therefore, it is inevitable that the theoretical implications and intersections between information technology and governmental matters are more widely discussed. Public Information Management and E-Government: Policy and Issues offers a fresh, comprehensive dialogue on issues that occur between the public management and information technology domains. With its focus on political issues and their effects on the larger public sector, this book is valuable for administrators, researchers, students, and educators who wish to gain foundational and theoretical knowledge on e-government policies.

Table of Contents

  1. Cover
  2. Title Page
  3. Copyright Page
  4. Preface
  5. Chapter 1: The Vision of E-Governance
    1. ABSTRACT
    2. INTRODUCTION
    3. TWO MAJOR ERAS
    4. THEORETICAL FRAMEWORKS
    5. CONCENTRIC PERSPECTIVE
    6. SUMMARY
  6. Chapter 2: Governmental Transparency, Information Access, and Information Privacy
    1. ABSTRACT
    2. INTRODUCTION
    3. GOVERNMENTAL TRANSPARENCY: THE VALUE OF GOVERNMENT DATA
    4. INFORMATION ACCESS
    5. PRIVACY LEGISLATION
    6. SPECIAL TOPICS INVOLVING INFORMATION ACCESS AND PERSONAL PRIVACY
    7. A SURVEILLANCE SOCIETY
    8. CLOUD COMPUTING
    9. INFORMATION EQUALITY AND THE DIGITAL DIVIDE
    10. GUIDELINES
    11. SUMMARY
  7. Chapter 3: Cybercrime and Electronic Commerce
    1. ABSTRACT
    2. INTRODUCTION
    3. CYBER CRIME
    4. IDENTITY THEFT
    5. PKI TO THE DEFENSE
    6. OTHER MAJOR REGULATIONS
    7. ADDRESSING SECURITY NEEDS
    8. SUMMARY
    9. APPENDIX
  8. Chapter 4: The Information Technology Business Model
    1. ABSTRACT
    2. INTRODUCTION
    3. THE RISE OF CIOs
    4. STRATEGIC PLANNING
    5. FEDERAL ENTERPRISE ARCHITECTURE
    6. PORTFOLIO MANAGEMENT
    7. OUTSOURCING
    8. CONTRACT MANAGEMENT
    9. PROCUREMENT
    10. SUMMARY
  9. Chapter 5: Implementation Success Factors
    1. ABSTRACT
    2. INTRODUCTION
    3. WHY INFORMATION TECHNOLOGY PROJECTS FAIL
    4. INTERNAL SUCCESS FACTORS
    5. EXTERNAL SUCCESS FACTORS
    6. NEEDS ASSESSMENT AND PROJECT MANAGEMENT
    7. BUSINESS PROCESS ANALYSIS
    8. FEASIBILITY STUDIES
    9. PROJECT MANAGEMENT
    10. PROJECT MANAGEMENT PROTOCOLS
    11. SUMMARY
  10. Chapter 6: Evaluation of Public Information Systems
    1. ABSTRACT
    2. INTRODUCTION
    3. STRATEGIES FOR EVALUATING PUBLIC INFORMATION TECHNOLOGY
    4. THE PRIVATE SECTOR MODEL: RETURN ON INVESTMENT
    5. EVOLUTION OF A PUBLIC SECTOR MODEL FOR IT EVALUATION
    6. EVALUATION OF GOVERNMENTAL WEBSITES
    7. SUMMARY
  11. Chapter 7: Organization Behavior and Organization Theory
    1. ABSTRACT
    2. INTRODUCTION
    3. EFFECTS OF IT ON ORGANIZATIONAL STRUCTURE
    4. REINFORCING OR ERODING ORGANIZATIONAL POWER STRUCTURES?
    5. EFFECTS OF IT ON ORGANIZATIONAL BEHAVIOR
    6. DOES IT INTENSIFY SOCIAL NETWORKING AND THUS BUILD SOCIAL CAPITAL?
    7. DOES IT IMPROVE MANAGERIAL DECISION-MAKING?
    8. IT AND THEORIES OF ORGANIZATIONAL CHANGE
    9. SUMMARY
  12. Compilation of References
  13. About the Authors