360-degree feedback Process where one individual (employee or coachee) receives feedback from various sources, such as managers, co-workers and customers.
Ability test Psychological test that measures a person’s mental capacity. Examples of these include verbal reasoning, numerical reasoning and spatial awareness.
APA Abbreviation for American Psychological Association. This is the professional and regulatory body for psychologists in the United States. The APA can be contacted at www.apa.org.
Appraisal Organizational activity where employees are assessed by at least one other person on past performance on agreed indicators and targets; this usually results in a training or development plan.
Appraisee Individual ...