Conclusion

Promoting adoption is unlike other challenges that portal developers face. Of course, technical issues come into play with adoption. If a portal is unstable or slow, few people will want to use it. However, most of the issues we confront in this arena are organizational and require a firm understanding of business needs and existing processes as well as a willingness of users to change. To ensure adoption of your portal, follow the best practices found in successful portals and outlined in this chapter.

A key point to remember is that promoting adoption is a continuous process. Keeping in close contact with users, soliciting their ideas, and meeting their needs is key to ensuring a portal becomes woven into the fabric of everyday business ...

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