Prospective Ergonomics

4Research Organization

4.1. Overview

In this chapter, an argument is made to use retrospective case study research for answering empirical data that has been constructed from selected cases, exemplified in the author’s previous articles. Moreover, a choice is made to use the term research organization rather than “research method” in characterizing this chapter. A “within-case analysis” is proposed to critically reflect on the processes, methods and results for each case according to the following dimensions: orientation, method, practice and value creation. Hereby, ergonomic and design interventions, as well as units of analysis and dimensions, are deduced from the theoretical framework and concepts. Following the within-case analysis, a cross-case analysis is used to compare cases within and across the quadrants. Using a cross-case comparison, subtle similarities and differences between cases are sought after. The juxtaposition of similar cases dissects simplistic frames, while the search for similarities in seemingly different pairs leads to a more sophisticated understanding of prospective ergonomics (PE). As a result, forced comparisons reveals new methods, products and services, which the investigator did not anticipate.

Since the aim of this work is to outline and frame the field of PE influenced by established ergonomic perspectives (corrective/preventive), strategic management, as well as strategic and industrial design concepts, relationships are drawn with knowledge ...