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Project Quality Management: Why, What and How by Kenneth Rose

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6ProjectQuality Control andQuality Improvement

The PMBOK® Guide defines quality control as “...monitoring specific project results to determine if they comply with relevant quality standards and identifying ways to eliminate causes of unsatisfactory performance.”1 This is an action process in which the project team looks at results and determines necessary corrective action.

Quality Control

Monitoring specific project results serves several important purposes:

Results may confirm that all is well. If results are within specifications (no variance from specifications is indicated), the project team knows that performance is proceeding according ...

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