7.4. CONCLUSION
"So, let's summarize where we've got to," John recapped. "We need to focus on three things: first, ensuring all benefits claimed are robust and realizable; second, that we capture all forms of value created; and third, that we create value by managing benefits from an enterprise rather than project perspective. . . . Have I got it right?
"That's about it," replied Bill, "although it's easier to say than to achieve in practice. I reckon that napkin on which you wrote your notes at our first meeting must be pretty full by now—so let me email you something that Chris and I carry around with us. It captures the salient points on one page, just as your business cases and benefits reports should. I'm sending it now."
John looked at his in-box and opened the latest message and an attachment entitled "The Ten Principles of Effective Benefits Realization Management." "Got it, just give me a minute to read it . . .
The Ten Principles of Effective Benefits Realization Management
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