Project Managing E-Learning

The Role of Change Management

Every e-learning project involves some sort of change. Change management is the process of

• facilitating acceptance and implementation of intended changes (what should be different when your e-learning product is in place)

• responding to unexpected changes in project requirements (what is truly necessary and what is the cost to provide)

• averting undesirable changes (unnecessary changes to scope of your e-learning product or delivery method).

The cornerstone of good change management skills is the ability to manage expectations among your project’s stakeholders. This process starts at the project definition stage, where you define scope and objectives and spell out how you will deal with risks. You can facilitate acceptance ...